Warranty and product standards

Every plate in the catalogue lists the standard the item was tested to. This page explains what those
standards mean, what our warranty covers, and where we deliberately print a dash instead.

The standards we cite

Standard	What it covers	What it tells you
UL 217	Single- and multiple-station smoke alarms	Sensitivity, alarm audibility, and a defined service life
UL 268	Smoke detectors for fire alarm systems	The system-connected equivalent of UL 217
UL 2034	Carbon monoxide alarms	Response at defined concentrations over defined times
UL 1484	Residential gas detectors	Response to methane and propane at defined concentrations
UL 539	Heat detectors	Fixed-temperature and rate-of-rise response
UL 72	Record protection equipment	Interior temperature held below a class limit for a stated duration
NFPA 10	Portable fire extinguishers	Selection, placement, inspection and maintenance
ANSI/BHMA A156.36	Auxiliary locks (deadbolts)	Grade 1, 2 or 3 — cycles, impact, bolt throw
ANSI/BHMA A156.2	Bored and preassembled locks	Grade 1, 2 or 3 for lever and knob sets
ANSI/ISEA Z308.1	First-aid kits	Class A or B minimum contents
ASTM F2175	Portable escape ladders	Load, deployment and standoff requirements

Reading a UL 72 class

A fire-resistant safe is described by a class and a duration. Class
350 means the interior stays below 350°F, the temperature at which paper chars. Class 125 means below
125°F, which is what digital media needs. A “Class 350, one hour” safe protects paper for an hour at a
furnace temperature above 1700°F. It does not protect a hard drive, and we say so on the plate.

Reading an extinguisher rating

A rating like 3-A:40-B:C reads in three parts. A is ordinary
combustibles and the number is a size index. B is flammable liquids and the number is
roughly the square footage a trained user can cover. C means the agent is
non-conductive and so is safe on energised electrical equipment; it carries no number.

Reading a lock grade

Grade 1 is the highest: a one-inch bolt throw, a hardened insert and ten strikes of 75 ft-lb for a
deadbolt. Grade 2 is tested to roughly half that, Grade 3 to a fifth. Most deadbolts sold in the United
States are Grade 3. We stock Grade 1 for entry doors and say plainly where an item is Grade 2 and why
that is the right choice for that door.

Where we print a dash

Some things we sell have no applicable published standard: a window security bar, a between-studs
wall safe, a portable lockbox, a set of hinge security pins. Rather than cite a standard that does not
apply or invent a claim, the standard column reads — and the description says what the item does
and does not do. A wall safe has no fire rating. A document bag is not a substitute for a rated chest.
That is deliberate.

Our warranty

Goods carry the manufacturer’s warranty stated on the product page or in the packaging. On top of
that, we will replace or refund any item that arrives damaged, incomplete or not as described. For a
fault that appears later within the manufacturer’s warranty period, we handle the claim with the
manufacturer for you rather than sending you to them — email
support@guardianway.store with your order number.

Consumables with a printed expiry — dressings, gel packs, batteries, water pouches — are
warranted to arrive with a reasonable remaining shelf life and no more. Sealed ten-year alarms are
warranted for the service life printed on the body, dated from manufacture rather than from purchase.

What the warranty does not cover

Damage from incorrect installation, from use outside the manufacturer’s stated environment, from
painting over an alarm, or from failing to replace an item at the end of its published service life.
Extinguishers that have been discharged. Consumables past their printed date. Safes damaged in transit
where a signature was given without noting damage on the delivery paperwork.

Codes and inspections

We cannot tell you what your local code requires. Requirements for alarm placement, interconnection,
egress and rental-property compliance vary by state and municipality and change over time. What we can
give you is the standard each item was tested to, in writing, which is what an inspector will ask for.